PAT de Serra Negra has 24 job offers for Wednesday

job description

Infrastructure support analyst at the Campinas unit.

His work will focus on service to users of the unit and support in the management of physical and virtual servers in the corporate environment and in the sites of the BAUMINAS group.

requirements and skills

A) EDUCATION: Completed higher education in information technology, engineering or similar.

B) DURATION OF EXPERIENCE: 03 years or more.

C) ESSENTIAL KNOWLEDGE: Networks, physical infrastructure, desktop and laptop equipment, servers, VMWare, virtualized environments, Windows Server 2012 operating system and Windows data center.

D) SKILLS: Organization, initiative, analytical vision, cooperation, communication and entrepreneurial attitude

E) VALUES: Ethics, confidentiality and commitment.

F) LANGUAGES/LEVEL: Basic English.

G) RECOMMENDED KNOWLEDGE: Telecommunications, Windows Datacenter 2022 and ERP.

Further information

Provide technical support guaranteeing the availability and performance of existing platforms at BAUMINAS and, if necessary, guide and train users, track and monitor incidents or calls made;

Respond quickly and correctly to user requests, registering and resolving according to technical procedures, acting in receiving user support calls so that they have working conditions and the performance of their activities;

· Create and maintain technical procedures, reviewing technical documentation of processes and procedures to provide agility, reliability and robustness in corrective and preventive actions in the BAUMINAS environment;

Be responsible for technical training and knowledge transfer to junior analysts and trainees, monitoring and guiding their activities when necessary to ensure the evolution and correct handling of support incidents, as well as sharing knowledge with their peers and all their crew ;

Maintain knowledge base, track review of operational processes and procedures, research new solutions, critically analyze processes and propose improvements to ensure issues are resolved quickly and with quality;

· Take care of the company’s image, maintain the confidentiality and integrity of information, monitor the execution of environmental verification routines and act preventively in its protection to guarantee the integrity of BAUMINAS in the market;

· Monitor, install and update third-party systems, interact with the supplier and document the actions to be taken to maintain the proper functioning of the services;

· Perform other related activities depending on the nature of your work, at the request of your immediate superior;

· Report to your immediate superior whenever you observe irregularities or opportunities for improvement in the processes.

About the BAUMINAS group

The BAUMINAS Group is made up of 5 companies that operate in an integrated manner in the sectors of Environmental Sanitation and Plant Nutrition. They are: BAUMINAS Águas, BAUMINAS Agro, BAUMINAS Mineração, BAUMINAS Log and BAUMINAS Hidroazul.

The DNA of the BAUMINAS Group balances traditional values ​​and attitudes of constant innovation. This has been the case since the creation of the first company of the Group, in 1961, until the national expansion made possible by its 14 manufacturing units, 3 mining operations and 2 administrative headquarters.

Today, the companies that make up the Group work to benefit the well-being of the Brazilian population by contributing to the supply of treated water and quality food.

In 2021, we celebrate 60 years of operations in absolutely essential sectors, and we remain committed to positively transforming our society. We are multiple, synergistic, enterprising. And determined to evolve, always.

Know more about us

Apply!

Candidates are selected via the “gupy.io” site. Interested parties should access the website and register at this link.

See more job offers from Campinas and the region on Notícias de Campinas

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